Refund policy
At Auto Ignite, we strive to ensure your satisfaction with every purchase. Our Refund Policy is designed to provide clarity on the terms and conditions related to returns, refunds, and exchanges.
1. Eligibility for Refunds:
To be eligible for a refund, the item must be unused, in its original condition, and returned within 7 days from the date of purchase.
2. Return Process:
Contact our customer support team at autoignitestore@gmail.com to initiate the return process.
Please securely package the item and include the original receipt or proof of purchase.
3. Refund Methods:
Refunds will be issued in the original form of payment.
Please allow 7 business days for the refund to be processed after we receive the returned item.
4. Refund Process:
If the cancellation is approved, a refund will be issued in the original form of payment.
5. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part.